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Case Study · Healthcare

How University Eye Center grew search visibility and patient discovery across organic, AI, and paid channels.

Across the 2025 calendar year, University Eye Center increased Google visibility 33.76%, organic traffic 15.76%, organic social traffic 35%, and user interactions 9.22% year over year while building the paid media foundation for accelerated patient growth in 2026.

The Client
SUNY College of Optometry University Eye Center
University Eye Center
Academic eye-care clinic - New York, NY
+33.76%
Google visibility
+15.76%
Organic traffic
+35%
Organic social traffic
+25%
Average ranking position
The Client

A trusted brand, ready for AI-era search.

University Eye Center is an academic eye-care clinic serving patients through comprehensive vision care, specialty services, and the clinical expertise of a teaching institution. The clinic needed its digital presence to help patients discover services through organic search, social platforms, emerging AI search experiences, and paid campaigns.

The Challenge

Strong clinical expertise needed stronger patient discovery.

Patients were searching for eye-care providers across Google, social platforms, and emerging AI-powered search experiences. The University Eye Center had real clinical authority, but needed to continue strengthening search visibility, ranking performance, engagement quality, and channel coverage so more qualified patient prospects could find and act on that expertise.

!
Competitive patient search. Eye-care queries are high-intent, local, and competitive, making visibility and ranking position critical to patient acquisition.
!
Growth after a strong prior year. The clinic needed to sustain momentum after exceptional 2024 gains while still finding new growth channels.
!
Multi-channel discovery. Organic search, organic social, AI-powered search, and paid advertising all needed to work together as patient discovery behavior expanded.
The Approach

We put the S.T.A.R. framework to work.

MAXPlaces focused the 2025 program on compounding organic visibility, improving technical and content signals, monitoring AI-search presence, and preparing paid campaigns to complement existing momentum.

S

Strategic Planning

Prioritized the search, social, and paid media opportunities most likely to connect patients with eye-care services and appointment-intent pathways.

T

Technical SEO & AI Crawl Readiness

Supported stronger visibility with SEO optimization, technical improvements, content signals, and AI-visibility monitoring across emerging answer platforms.

A

Audience & Authority Growth

Strengthened the clinic's discoverability through organic search gains, organic social growth, and late-2025 paid campaign initiatives.

R
Results Measurement Reported on Google visibility, average ranking position, organic traffic, event count, engaged sessions, organic social traffic, and early AI-search visibility trends.
The Results

Search visibility gains that translated into stronger patient discovery.

The 2025 program produced sustained growth across the clinic's digital acquisition foundation. Google visibility and ranking position improved significantly, organic traffic outpaced total site traffic, organic social became a stronger referral source, and new paid campaigns were prepared to amplify growth in 2026.

Google visibility +33.76%
BEFORE
AFTER
Organic traffic +15.76%
BEFORE
AFTER
+33.76% Google visibility year over year, showing substantially stronger presence and discoverability in search results.
+15.76% organic traffic outperforming total website traffic growth and confirming organic search as the strongest growth channel.
+25% average ranking position across tracked keywords, helping the clinic capture more valuable search real estate.
+35% organic social traffic demonstrating that social visibility was driving more patient engagement without paid support.
+9.22% event count reflecting more calls-to-action, appointment requests, and other meaningful website interactions.
The University Eye Center story is a strong example of digital momentum compounding: better search visibility lifted organic discovery, stronger rankings supported patient intent, and new paid campaigns gave the clinic a broader platform for growth.
MAXPlaces Strategy Team, Healthcare Case Study University Eye Center
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